Shipping policy
SHIPPING DETAILS:
- We ship from our studio in Hamilton, Ontario, Canada.
- Canada Post is our shipping courier (may periodically change due to availability)
- Shipping discount promotions may occur from time to time, and may change without notice.
- Currently offering free shipping to Canada with orders $150 and higher, and free shipping internationally, with orders above $250 and higher. Cart amount for free shipping to activate is the price before taxes are applied (if applicable).
- We are currently not shipping products to the USA until the tariff war is over, and shipping issues amongst Canada and the USA are resolved in an appropriate and fair manner. We aren't set up to continually adjust our prices with the ever changing tariff demands, causing our customers in the USA to pay outrageous tariff prices due to tariffs and De Minimus rules put forward by the USA Government. We will turn back on our USA sales/shipping once these issues are settled.
- International orders - please be advised that we may collect VAT/tariffs/duty charges on orders, depending on your location and governmental laws, however, there may be VAT/Tariffs/duty/tax charges that we are not obligated to collect which may be added to your order to be paid upon delivery. These potential fees are non-refundable and Iron Vulture has no control over these, nor to we re-pay them. Please speak with your local post office, customs broker or government for further details on these potential shipping/border crossing/ tax charges.
- Shipping costs will be calculated at checkout. These costs are based on your shipping location, weight and dimensions of package, and delivery speed you have chosen. For free shipping to activate, certain thresholds must be met. they are stated above in bullet point #4.
- Made to order t-shirts are printed from one of our printing partners in various corners of the world. They take approximately 3-7 business days to create the product, and approximately 4-12 days to ship it (depending on where you live). You will receive product shipping updates upon ordering. Please order these Made to Order items in advance, as they take more time to create and process.
SHIPPING TRANSIT TIMES & ATTRIBUTES:
All orders require 1-3 days prior to shipping for processing. Please factor this time into the overall shipping time.
CANADA TO CANADA - SHIPPING OPTIONS
PRIORITY:
Local, City or Town: Next day
Regional: Next day
National: Next day
Tracking number provided
On-time delivery guarantee
XPRESSPOST:
Local, City or Town: Next day
Regional: Next day
National: 2 days
Tracking number provided
On-time delivery guarantee
REGULAR PARCEL:
Local, City or Town: 1-3 Business days
Regional: 3-6 Business days
National: 4-10 Business days
Tracking number provided
No on-time delivery guarantee
Carbon neutral shipping option
• FREE SHIPPING OPTIONS ARE STANDARD SHIPPING WITH TRACKING (APPROX 3-10 BUSINESS DAYS)
14 DAY RETURN POLICY - NO REFUNDS ON SHIPPING COSTS and/or RETURN SHIPPING COSTS (with a few exceptions- contact us asap post delivery if there's an issue with item)
No customs, tariffs or duty charges will apply - we ship from Canada
PROVINCIAL TAXES MAY APPLY
CANADA TO USA - SHIPPING OPTIONS
*CURRENTLY UNAVAILABLE - WILL RETURN AFTER TRADE WAR*
XPRESSPOST USA:
2-3 Business days
Tracking number provided
No on-time delivery guarantee
EXPEDITED PARCEL USA:
4-7 Business days
Tracking number provided
No on-time delivery guarantee
TRACKED PACKET USA:
4-7 Business days
Tracking number provided
No on-time delivery guarantee
ALL SALES ARE FINAL - NO RETURNS AVAILABLE FOR USA ORDERS.
We ship from Canada
CANADA TO INTERNATIONAL - SHIPPING OPTIONS
XPRESSPOST INTERNATIONAL:
4-7 Business days
Tracking number provided
On-time delivery guarantee
TRACKED PACKET INTERNATIONAL:
6-10 Business days
Tracking number provided
No on-time delivery guarantee
• FREE SHIPPING OPTIONS ARE STANDARD SHIPPING WITH TRACKING (APPROX 5-12 BUSINESS DAYS)
ALL SALES ARE FINAL - NO RETURNS AVAILABLE FOR USA ORDERS.
We ship from Canada - Therefor customs, duties, taxes, VAT and/or tariffs may be added to your package by your respective government, and charged to you upon delivery.
These potential fees are the customers responsibility to pay upon delivery of their package.
We do not reimburse, credit or refund these potential fees.
Please contact your post office or customs agency and inform yourself about international shipping fees.
Do not attempt to return the package, it will sit in customs and ultimately be destroyed.
If you have further questions about potential shipping fees, please contact us.